Terms and conditions

1. Introductory
Definition of terms:
seller - owner of e-shop fansport.sk
buyer - an individual or legal person who has entered into a business relationship with the seller
order - draft of purchase agreement for selling goods from seller to buyer
2. Order, establishing of purchase contract
By completing and submitting the order form customer confirms the obligation of order, while accepting these terms and conditions. On the basis of order is establishing the purchase contract between the seller and the buyer.
The confirmation of each order (e-mail or by phone) - usually the seller confirms the order immediately, in some cases within 3 days from placing order of customer. Customer will be notified about despatching of the order - e-mail confirming the shipment.
3. The rights and obligations of the seller

  • obligation to execute an order, send the goods to the buyer's address at the time and for a predetermined price
  • the right to cancel the order if the order has not been possible to confirm ( the consumer does not respond to e-mails or phone calls), goods are no longer produced or delivered or the price of the good is significantly changed from supplier. If this happens, the seller will immediately contact the buyer to deal about next step.

4. The rights and obligations of the buyer

  • obligation to give correct and complete all required information when placing an order
  • obligation to receive the goods and pay a predetermined total price (including shipping) before delivery or at delivery
  • the right to cancel the order free of charge and without any reason at any time before it was confirmed by the seller or within 24 hours after confirmation
  • the right to withdraw from the contract without giving any reason within 7 days from delivery of the goods except for goods according to specific customer requirements

5. Terms of payment
Payment can be made ​​in the following ways :
a) by bank transfer - account number in mBank (BRE Bank): IBAN: SK4183605207004202662270, SWIFT: BREXSKBXXXX
b) by paypal - our paypal account: jozefilles33@gmail.com
All prices on our website are quoted including VAT.
6. Terms of delivery
For transport we use the services of Slovak Post. Shipping to Europe costs 15 euros and to the rest of World it is 20 euros. All our packages are insured! Goods are shipped within 15 days from placing an order. When exceptional circumstances would happen, the delivery period can be extended. Of course, we will always inform you about processing of your order.
The goods from our stock we send at last by the next day after receiving the order.
7. Claim
All complaints are dealt with under the Complaints Procedure listed on this website and in accordance with applicable law legislation in the Slovak Republic.
8. Privacy policy
Personal information is treated as confidential and used exclusively for the needs of the seller and therefore any personal information will never be provided to the third parties or for other commercial usage.
9. Final statement
By placing an order the buyer confirms that he agrees with these terms and conditions and he is familiar with them. The terms and conditions which are not mentioned in these terms and conditions, they subject to particular Civil Code and other legislation such as: Law no. 455/1991 Coll . about small business, Law no. 250/2007 Z.z. about consumer protection Act, Law no. 108/2000 Z.z. about consumer protection in doorstep selling and distance selling, Law no. 428/2002 Z.z. about privacy policy.

These terms and complaint rules apply from 1.1.2010.